d63com Privacy Policy
Your personal data belongs to you. This Privacy Policy explains exactly what information d63com collects when you use our Philippines sports betting and entertainment platform, how we use it, and the rights you have over it. We keep things straightforward so you always know where you stand.
What We Collect and Why
Last updated: 2025. Applies to all registered users of d63com in the Philippines.
1. Information We Collect
When you register and use d63com, we collect the personal information you provide directly — including your name, email address, date of birth, and payment details. We also collect information automatically as you use the platform, such as your device type, browser, IP address, and the pages or features you interact with. This technical data helps us keep the platform running smoothly and securely for all Filipino players. If you contact our support team, we may also retain records of that correspondence to help resolve your query and improve our service. We only collect information that is genuinely necessary for the purposes described in this policy, and we do not ask for more than we need.
Cookies and Tracking
d63com uses cookies and similar technologies to remember your preferences, keep your session active, and understand how players navigate the platform. Essential cookies are requiredfor the platform to function and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can continue improving the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some parts of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of d63com.
2. How We Use Your Information
The information we collect is used to operate and maintain your d63com account, process deposits and withdrawals in Philippine pesos, verify your identity and age eligibility, and deliver the sports betting and casino-style entertainment features available on the platform. We also use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional communications about offers and features relevant to your interests as a Filipino player — you can opt out of these at any time through your account settings. We use technical and usage data to monitor platform performance, detect and prevent fraud, and ensure that our security measures remain effective. We do not use your personal data to make fully automated decisions that have a significant legal or similarly serious effect on you without human review.
Legal Basis for Processing
We process your personal data on the following legal grounds: performance of the contract between you and d63com when you register and use the platform; compliance with legal obligations applicable to our operations in the Philippines, including age verification and anti-money laundering requirements; our legitimate interests in operating a secure and well-functioning entertainment platform; and, where required, your explicit consent. Where we rely on consent as the basis for processing — such as for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
3. Sharing Your Information
d63com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf and subject to strict confidentiality obligations. We may also disclose your information where required by Philippine law, court order, or regulatory authority, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of d63com, our players, or the public. In the event that d63com undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by applicable law. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.
4. How We Protect Your Data
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within d63com can view your personal data, and regular security reviews of our systems and processes. Payment information is handled through secure, PCI-compliant payment processors and is never stored in full on d63com's own servers. While we work hard to protect your data, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately through your account dashboard.
Data Retention
We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents may be retained for a minimum period as required by applicable anti-money laundering and gaming regulations. When your data is no longer required, we securely delete or anonymise it in accordance with our internal data retention procedures. If you request deletion of your account, we will action that request subject to any overriding legal obligations that require us to retain certain records for a specified period.
5. Your Rights
As a user of d63com based in the Philippines, you have a number of rights in relation to your personal data. You have the right to access the personal information we hold about you, to request correction of any inaccurate or incomplete data, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to or restrict certain types of processing, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team through your account dashboard or by emailing us at [email protected]. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised person.
6. Changes to This Policy
d63com may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically so that you remain informed about how we handle your personal data. Your continued use of d63com after any changes to this policy constitutes your acceptance of the updated terms. If you have any questions about this policy or how your data is handled, please reach out to our support team at any time.
7. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way d63com handles your personal data, we are here to help. You can reach our support team through the help section of your account dashboard, or by emailing us directly at [email protected]. For general questions about the platform, including registration, payments, and responsible gaming, please visit our FAQ page. We are committed to handling all privacy-related enquiries promptly, transparently, and in a manner consistent with our obligations to Filipino players and applicable data protection law.
Your Data, Your Control
We keep things transparent so you can enjoy d63com with confidence. Ready to get started? Create your free account and explore sports betting, casino-style games, and VIP rewards built for Filipino players.